Hi, I'm Luky. A Designer, Researcher and Educator based in Berlin.
I am a User Experience enthusiast who focused on bringing qualitative insights from customers to the teams and enable them to be confident in making strategic / product decisions. I also support the teams to define a new strategy or product opportunities to help the business gain their competitive advantage.
WHAT I DO
Apply mixed methods of qualitative research (usability test, field study, remote studies, interviews, surveys, tree test, card sort)
Experience in conducting user research for different customer-facing products for the web app, mobile apps (iOS & Android) and internal tool
Ability to transform complex ideas into low and high fidelity prototypes.
Proficiency in using prototyping tools: Sketch, Figma, Adobe XD, Marvel App.
I have experience in getting the buy-in to embed research activities (both generative and evaluative research)
Establish a research process in the organization through User Lab & Design Sprint initiative
Integrate User Centric Design framework inside the product development process: demonstrate how research could be implemented in different stages of the product development cycle and how it could be done in a collaborative way (design sprint adoption)